Changes & Cancellation

We understand that circumstances may change, and we are here to assist you with any changes or cancellations you may need to make to your order.

If you wish to modify or cancel your order, please contact us as soon as possible via email at info.poppetal@gmail.com.

We kindly request that you reach out to us before your order enters the production phase. In such cases, we will gladly accommodate your request and, where applicable, provide a refund for the cancelled items.

In the event that your order is already out for delivery but has not yet reached its final destination, we will make every effort to contact the driver and request the cancellation of the delivery. However, please note that, due to the vulnerability and quality of our fresh products, we are unable to offer refunds for flowers that have already been dispatched.

At Pop Petal flowers, we prioritize customer satisfaction and aim to provide a seamless shopping experience for you. Should you need to make any changes or cancellations, we are here to assist you to the best of our abilities. Contact us today and let us take care of your floral needs.